Supervisor (Acting Manager) June 2022 – April 2025
One Plant
Team Leadership & Operations:
Supervised and mentored a team of 20 employees in a high-volume retail environment, overseeing daily operations, fostering a strong team culture, and ensuring consistent performance.
Sales Reporting Systems:
Developed and implemented a company-wide sales reporting system with daily updates, creating a centralized framework for performance tracking and operational decision-making.
Training & Onboarding Development:
Designed structured onboarding materials and product education resources, reducing training time by 16 hours and improving new hire readiness.
Inventory & Vendor Management:
Managed weekly OCS and accessory ordering, coordinating with vendors to maintain accurate fulfillment and optimized inventory levels.
Events & Brand Representation:
Led coordination of innovative digital and in-person activations, supporting customer engagement initiatives and represented the organization at Canada’s largest industry trade shows, including KIND and Grow Up.
Digital Growth & Social Media:
Grew organizational social media presence by 300% through consistent content and data-informed engagement strategies.